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At PHEGOS, we believe that quality care is not simply about completing tasks. It is about understanding the person behind the care needs, respecting their preferences and helping them maintain as much independence, comfort and quality of life as possible.
Every individual is different. We take the time to understand each client's needs, preferences, routines and circumstances so that care can be appropriately tailored.
We believe that people receiving care deserve kindness, patience and genuine human connection. We treat every client as an individual—not simply as a care task or medical condition.
We are committed to professional standards, appropriate qualifications, responsible practice and respectful conduct.
We respect the dignity, privacy, choices, culture and independence of every client.
We recognise that caring for a loved one often involves the whole family. Where appropriate and authorised by the client, we maintain communication with designated family members and provide support throughout the care journey.
When my father's mobility started declining, finding trustworthy care was our biggest concern. The team at PHEGOS changed everything for us. His nurse isn't just professional and punctual—she treats my dad with so much warmth and respect that he looks forward to her daily visits. Knowing he is in safe, compassionate hands while I'm at work gives our whole family complete peace of mind.
Mobility Assistance
After my knee surgery, I needed daily help with my medications, routine health checks, and moving around the house safely. PHEGOS organized a personalized care plan right from day one. Their caregiver was incredibly patient, respectful of my space, and always attentive to my recovery needs. I couldn't have asked for a smoother, more comfortable rehabilitation at home.
Medication Support
Home care is the provision of appropriate healthcare, personal and daily-living support to an individual in the comfort of their own home. At PHEGOS, we tailor our support to each client's assessed needs, helping them remain comfortable, safe and as independent as possible.
Our services can support older adults, people recovering from illness or surgery, individuals living with disabilities or chronic health conditions, people who need assistance with daily activities, and families who need additional support caring for a loved one.
Yes. We recommend starting with a care assessment so that we can understand the client's needs and determine the appropriate type and level of support. The assessment helps us develop a suitable care arrangement rather than applying a one-size-fits-all approach.
You can contact PHEGOS through our website, telephone, email or other available contact channels to request an assessment. We will gather some initial information and arrange the next appropriate step with you.
Yes. Elderly care is one of our core home-care services. Depending on the person's needs, support may include personal care, hygiene and grooming, mobility assistance, meal assistance, companionship, medication support and other appropriate services.
Yes, where appropriate. We can provide post-hospital and recovery support based on the client's assessed needs. This may include personal care, mobility assistance, meal support, hygiene support, companionship and other appropriate home-care services.
Yes. Personal care and hygiene support can include assistance with bathing, dressing, toileting, oral hygiene, grooming and other activities of daily living. These services are provided with attention to the client's privacy, dignity and independence.
Yes. Medication support may include reminders and assistance with established medication routines, according to the client's care plan and within the caregiver's or healthcare professional's scope of practice.
PHEGOS does not independently prescribe, discontinue or change medications. Medication changes should be directed by an appropriately qualified healthcare professional.
Yes. Mobility assistance may include support with safe movement, transfers, walking and appropriate use of mobility aids, depending on the client's assessed needs.
Where specialist rehabilitation or physiotherapy is required, appropriate professional support may be recommended or coordinated.
Yes. Our companionship service provides social and emotional support for clients who may spend significant periods alone. Depending on the care plan, this may include conversation, reading, recreational activities, walks where appropriate and accompanying the client to appointments or activities.
Yes. Meal assistance may include basic meal preparation, serving meals, assistance with eating where required, encouraging appropriate hydration and basic clean-up after meals.
Where a client has special dietary requirements or a medically prescribed diet, we work according to instructions provided by the appropriate healthcare professional or authorised family representative.
Yes. We recognise that family involvement can be an important part of home care. With the client's permission or appropriate authorisation, we can communicate with designated family members and provide updates regarding the care arrangement.
Caregiver matching is based on the client's assessed needs, the type of support required, the caregiver's relevant skills, experience, availability and other appropriate considerations.
Our aim is to provide a caregiver who is suitable for the client's care requirements while promoting a respectful and comfortable relationship.
The cost of home care depends on the type of service required, the client's individual needs, the number of hours of care, frequency of visits and other factors related to the care arrangement.
We provide pricing information after understanding the client's needs and the level of support required.
What Is Home Care? Home is where many people feel most comfortable, secure and
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